I’m sure you’ve heard the sales pitch. “This widget will help ensure everyone in your organization is on the same page!” But is that really what you need? So many tools and processes are geared toward facilitating employee communication or task management or even creating social networks for employees to collaborate… But rarely do these tools deliver on their promise of actual business impact. This is because businesses make the mistake of believing that off the shelf ‘solutions’ or a one-size-fits-all approach is right for them.

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