Housing The Future: Leveraging Technology For Housing Agencies
As CEO of Tricension, a Kansas City, MO based IT consulting firm, I have learned to view the world through the lens of “How can technology make this better?” Last week, I was able to put this worldview to the test; I had the privilege of attending the 2016 NCSHA Annual Conference and Showcase in
Don’t Let Big Data Turn Into Bad Data: Creating and Implementing a Master Data Management Program
Big Data is a hot topic. It has been for a while now. Yet again, Gartner has named BI/Analytics as the #1 technology priority for CIOs and Forrester has declared the path to success is a partnership of data-savvy CIOs and CMOs. But there’s a reason it’s consistently a top priority. Turning Big Data into something
If None of Us Like Complexity, How Did We End Up Here?
“We need to streamline the process.” “We want to simplify our operations.” “We have a Frankenstein system.” “It’s time to get back to basics.” We’ve all been there. We’ve all heard it. Some of us have even said it. But if none of us likes complexity, how do we always end up surrounded by it?
The Top-Secret Side of Data Science: What Data Scientists Aren’t Talking About, But Should Be
A few weeks ago, Tricension attended a “State of Data Science in KC” meetup event. The event drew a large crowd of executives, data scientists, and aspiring data scientists from the community, and did an excellent job of covering the Kansas City job market and detailing the work being done around town. Early in the evening,
Three Things You SHOULDN’T Do With Your IT Strategy In 2016
Every year, right about this time, we start getting “shoulded” to death – each January, we’re inundated with goals we should set, choices we should make and things we should be doing to be better, healthier people in the New Year. Instead, I’ve put together a list of things you SHOULDN’T be doing with your IT strategy
Setting the Table for 2016 Planning: Save Money + Time With a Seat for IT
As the year draws to a close, most of us can’t help but start looking ahead to 2016. Businesses are no different. This is the time of year when leaders from across the organization gather around the table to share what they’ve seen, what they expect to come, and how to best position the company
The Cost of Bootstrapping IT
The people that have made the leap into start up / entrepreneurialism all know there is a big difference between want and need. Most know that well designed IT infrastructure and back office business systems are needed to manage risk and support the vision / mission of the venture. Most will say, “We just get
Mapping Fields from Lead to Opportunity, Contact, or Account
Steps to complete: 1. Go to Settings 2. Go to Customizations 3. Click Customization the System 4. Click Entities and expand the Lead entity 5. Click on 1:N Relationships 6. If you want to map from Lead to Opportunity, look for opportunity_originating_lead (pictured). If you want to change Account or Contact, look for account_originating_lead
What Makes a Sales Team Successful?
Motivation is something that’s always evolving. At the start of my career, I entered the sales profession to make more money and have more freedom. Fair enough motives for launching a career . . . but that changed quickly. After I gained my first client, I quickly realized that the sales profession is not about
Lead vs. Opportunity
Clients ask the best questions. Especially on the phone when there’s immediate pressure to have a (at least somewhat) decent response. This is a question that Tricension gets asked a lot because the difference between Leads and Opportunities in Microsoft CRM 2011 can be vague. At the same time, though, using the Lead and Opportunity functionality
