Whether you know it or not, your company has a CRM system. CRM, by definition, is Customer Relationship Management. So if you have a customer, then you’re managing that relationship. And how you do this has everything to do with how successful your company becomes.
I got into this business because I truly loved the product — but, greater still, I loved what it could do for our clients. Years later, we’re still convinced that Dynamics CRM offers the best features for businesses of all sizes, from small through Fortune 500. Microsoft Dynamics CRM offers incredible features that make it a great fit. With its robust features, it’s the easiest and fastest way to empower business.
Dynamics CRM offers your company a 360-degree view of everything going on with every client. Every detail of client relationships can be tracked. Transactions, notes, history with the company . . . the list goes on. Particularly for small businesses, every client matters. And so with Dynamics CRM, hiccups in customer service are minimized. Say a team member is on the other line when a client calls. Another representative can provide the same high-class service, armed with all the relationship details in the CRM system.
Dreaming big for your company? MS Dynamics CRM can grow and change as you do. As your business’s needs change, services evolve and team expands, your CRM can shift too. Augment services, add features, expand workflows, multiply your user base and much more.
Your team is everywhere — and with MS Dynamics, so is your CRM. Unlike a Rolodex of business cards or a file cabinet, Dynamics CRM is accessible from anywhere. Accessibility is a critical feature for empowering your workforce. Interfaces are available for smartphones, tablets and laptops, so your CRM is as close as the nearest Internet connection.
Customize workflows to streamline business operations. Dynamics CRM enables you to follow the customer experience, every step of the way. Onboarding a new client, for example? Every aspect of that process can be tracked in MS Dynamics CRM. And, should one salesperson leave your company, Dynamics CRM sets the new salesperson up for success, carrying through on the customer relationship. This feature keeps your business on track, every day.
Share easily with Microsoft Dynamics CRM. No more sifting through file drawers, asking who had the spreadsheet last, updating Excel lists or leafing through folders. It’s easy access — for everyone on your team.
Dynamics CRM has a powerful security model in place. Maintain fine-grain control over who has access, plus what features each team member can view and edit. With straightforward setup, customize security down to each field. Information is secure through SSL, the same level of security used with online credit card transactions. All these security features add up to a smart solution.
Dynamics CRM can be customized, just for your company. Your business shouldn’t have to adapt to software; with Dynamics CRM, the software adapts to your business. It’s a unique solution for your unique business.
With MS Dynamics CRM, your team is able to deliver world-class solutions for a fraction of the cost of a custom-built solution. Want to get started? Contact our team to begin the conversation.