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How Outlook Integration CRM can Transform Sales and Operations

Microsoft Dynamics CRM has many features I love — after all, it’s the service I sell. But today, let’s talk about one of my favorite CRM features: Outlook integration. Salespeople spend hours each day in Outlook. When I meet someone new, I put that contact into Outlook right away. And when I interact with any

Google Rating

4.9

Based on 20 reviews

Tricension - Custom Software Development & Tech Consulting

4.9

Bruce Ianni

20:06 30 Sep 22

Tricension employs very talented software engineers and architects. I have found that they are extremely knowledgable and creative in their approach to solving difficult problems. They are eager to take on cutting-edge computing challenges and persevere until the deliverable is completed.

RW Farmer

18:16 29 Sep 22

EXCEEDINGLY KNOWLEDGEABLE AND VERY REASONABLE I contacted Mike Lammers about building custom software, and he suggested an established platform that I could implement immediately and is more cost-effective!!!

Trevor Stacy

20:31 09 Nov 20

Didn't have the service I needed but sent me in the right direction.

Stratten Waldt

20:40 10 Apr 20

Mike and Tricension are awesome to work with. They clearly prioritize their customers and partners, and they do some amazing custom app dev within the MS ecosystem.

Jordyn Hatter

16:09 01 Apr 20

I called tricension for a small app idea that I had in mind.. WOW!!!! they were super efficient in returning my call. I spoke with Mike Lammers. he was soo knowledgeable and helpful, he understood immediately what I was looking for, he did not oversell me a load of goods that would not be beneficial. He gave me pricing options that were in my budget and he took the initiative to research a web address... and to see if there were any other businesses like the one I pitched to him.. I was very impressed.

Lisa Klein

22:52 20 Aug 19

As a client of Tricension for over 10 years, I can attest to their top-notch service. They truly do their due diligence in capturing the needs of my organization while working on projects. One such project streamlined our manual ordering process from 2-3 weeks to just minutes through automation. Their collaborative efforts make them not just a vendor, but a partner in business.

Carlotta Brass

20:01 05 Aug 19

I just want to say, there was no hesitation to listen, ask necessary questions for clarity or help from the knowledgeable staff at Tricension. Thank you for your help

Chad McElwain

05:23 15 Dec 17

Gary Barker

18:40 21 Sep 17

They handled my 20 year old database perfectly.

Frank Kaul

19:47 08 Sep 17

The Tricension team has completed several integration projects for us to dramatically improve transaction processing and eliminate error prone data entry. These projects have had a dramatic impact on our business. I really enjoy working with their people.

Kevin Huntsman

12:26 06 Sep 17

The team at Tricension does an exceptional job! They are very easy to work with and the entire team is well prepared and exceeds all of my expectations. I would highly recommend Tricension.

Matt Hodes

17:50 01 Sep 17

Very effective at defining requirements born from best practices process flows that utilize leading edge industry tools, then creating and delivering user-friendly applications via their CRM tools and services.

Chancie Adams

17:33 01 Sep 17

Tricension came to the table with expertise and dug deep to understand what our company needed. They scoped our project appropriate and applied the right resources to get it done on time, on budget, and delivered exactly what we needed. Their staff is professional and highly skilled.

Raginn Fusaro

18:27 30 Aug 17

I have worked with them for a number of years and they are a great partner to work with. Lots of talent.

Francie Stoner

03:35 30 Aug 17

Having worked with CEO Mike Lammers and many of the Tricension associates, I know the amazing talent that this organization holds. Without exception, this team is focused on delivering their vision for their clients. More recently I have worked with Mike and members of his Tricension team on a project focused on taking the Tricension Passionate Heart and changing lives of very poor people in Colombia, South America. The LAUGHH Foundation - Tricension Partnership has delivered over $100,000 of funds that are 100% used to provide medications, medical devices and life-changing motivational education to the poorest of the poor around Bucaramanga, Colombia, treating more than 1500 patients each year. Their marketing team has inspired motivating maketing materials, their busdiness relatiionships have grown into donations, their event team has helped drive the Annual LAUGHH Foundation Barbecue and Fundraiser and Mike, himself, has not only donated all of the barbecue dinner food but he has also served as the master barbecuer for over 150 fundraiser attendees each year - receiving RAVE reviews. This underscores the 'HEART' of Tricension - making a difference for their clients on the business side, and making a difference for people on their philanthropic side. We are so grateful for the partnership and the passion that Tricension shares with all of us at LAUGHH!

Renee Keffer

20:44 29 Aug 17

Tricension is a great business partner. They put focus on delivering a quality product and put the needs of the customer first. When our requirements shifted mid-project, they worked with us to make the necessary adjustments to ensure success.

Jeff Roper

16:18 29 Aug 17

We contracted with Tricension to take on something of a unique challenge with our firm; importing data from a variety of database types into our format. We gave Tricension some basic information on the process that we were using within our company and no documentation on the database itself. They have done an excellent job of familiarizing themselves with our database and other database types, creating their own processes to more efficiently import the data, and working with customers to keep them updated on progress.They have an excellent approach to project management and have done a great job of keeping our customers updated on progress. Our business fluctuates quite a bit seasonally, and they have done a great job adding staff to the projects during busy times and dialing back during slow periods. Although the cost per hour is higher for their service, we save money and provide better service by utilizing Tricension due to their staffing flexibility.

Douglas Leiva

12:08 21 Aug 17

Haley Zuvanich

15:44 14 Mar 17

Forward-thinking people with firm roots in community values. Highly recommended!

Jamie Leeper

15:16 07 Oct 16

I met with Eric and Brent and they took great care of me. Very knowledgeable, passionate about what they do, and are clearly trying to provide customized solutions for their clients. A rapidly growing company, expect to see them everywhere within the next few years.

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Tricension Software Development & Tech Advisory