Tricension Newsletter- July 2009

Hope your summer has kicked off to a fantastic start. Tricension has been busy with several projects and wanted to keep you informed about the solutions provided to our clients. Did you check out President/Chief Business Architect, Mike Lammers, in KC Small Biz Magazine on creating virtual value? His article was featured in the June issue. Here’s the link! Virtual Value Right now, clients are telling us they are finding a way to do more business with fewer resources. Here are some examples of how Tricension has helped.

• Advent Financial Services is managing their business growth by leveraging technology. Advent is preparing for the next round of growth leveraging Silverlight applications and Microsoft Dynamics CRM integration. The robust workflow engines in Dynamics CRM 4.0 are employed to address capacity needs and remove manual operational processes.
• The QuikEyes Online product is saving an estimated 4 to 5 hours of labor per week per eye care practice through the generation of the HCFA insurance claim form.
• QuikEyes Online client on-boarding process is now automated using CRM workflow. With this process automation, service subscription to first productive use occurs in a little over an hour.
• At a regional Bank and Trust, our Business Process Improvement and CRM practices implemented numerous target state process flows for common processes, across dozens of branches in two states.

Our Business Process Improvement executive, Matt Hodes said, “This is a great example of a company leveraging process improvement methods to create ‘best practices’ from a diverse employee base. In addition, leveraging the process work, the organization has been able to plan for future technology implementations (i.e. decentralized document imaging), paving the way for adoption and operational efficiency. Tricension now offers hosted Microsoft Dynamics CRM solution on a subscription basis through our Certified Microsoft partnership and the Software Provider License Agreement program. Now you can be up and running with CRM in hours, saving personnel, hardware and licensed software costs. We are complementing our hosted CRM offering with hosted Microsoft Exchange and team collaboration using hosted SharePoint. Call for a demo today!