Tricension Newsletter- August 2011

‘We have deep depth.’ Yogi Berra If Yogi is right, Tricension is doing pretty well. While the economy has created challenge, we continue to move the company forward through, hard work, innovation, and attentive customer service. Read on for our latest news and updates.

Microsoft Partner Update All Tricension team members are Certified Microsoft Professionals and the team has recently achieved Silver Microsoft Network Partner level in five capabilities including: Midmarket Solutions Provider, Web and Software development and the Data Platform. Additional certifications are just days away. Solution Update Solutions recently delivered include:

A certified Ambulatory EMR/Practice Management systems for ‘specialty providers’ which received the federal government’s ‘meaningful use’ stamp of approval
Healthcare billing platform used by a healthcare billing service
Business Intelligence portal used by a manufacturing firm for sales reporting and demand based predictive scheduling of product manufacturing
Business Intelligence portal used by facility managers to understand consumption of public utility services by tenants
eCommerce platforms
CRM/xRM solutions in manufacturing and financial services
SharePoint 2011 solutions in healthcare

New Certification

Industry News

Our architects wanted to make you aware of some industry news in Dynamics CRM, SharePoint, SQL Server and Silverlight.

New releases of Microsoft Dynamics CRM and SharePoint 2010 deliver intuitive seamless integration as described in this MSDN blog.
Gartner’s recent report for customer service in the contact center setting
In addition, our Business Intelligence practice noted recent changes in the Magic Quadrant for the Business Intelligence product industry: Review the Magic Quadrant for Business Intelligence
What is Denali? Hint: New SQL Server release, with Master Data Services and blazing fast performance.
Learn about Silverlight 5
Lastly, as you know Tricension leads with Business Process Improvement and then selects the right technology to deliver the business solution. Here is a recent Thinking Bigger Business Magazine article written by Mike Lammers regarding the importance of understanding the firm’s value chain then supporting growth with technology.

The Team

Mike Lammers Scott Thompson Scott White

Michael Adams Troy Brooks Kelli Choate Teresa Drummond Stephanie Garrison Murali Jalari

Neeraj Kapoor Tony Latta Michael Merrell Jinal Patel Sabin Pradhan Terry Shelton

The Capabilities

Our architects wanted to make you aware of some industry news in Dynamics CRM, SharePoint, SQL Server and Silverlight.

Enterprise Architecture
Process Analysis & Optimization
Custom and Commercial Software as a Service applications development
Enterprise Data Management & Business Intelligence
Customer Relationship and Content Management systems

The Approach

Let’s build a business improvement solution together.

Jeff Roper

16:18 29 Aug 17

We contracted with Tricension to take on something of a unique challenge with our firm; importing data from a variety of database types into our format. We gave Tricension some basic information on the process that we were using within our company and no documentation on the database itself. They have done an excellent job of familiarizing themselves with our database and other database types, creating their own processes to more efficiently import the data, and working with customers to keep them updated on progress.They have an excellent approach to project management and have done a great job of keeping our customers updated on progress. Our business fluctuates quite a bit seasonally, and they have done a great job adding staff to the projects during busy times and dialing back during slow periods. Although the cost per hour is higher for their service, we save money and provide better service by utilizing Tricension due to their staffing flexibility.

Chancie Adams

17:33 01 Sep 17

Tricension came to the table with expertise and dug deep to understand what our company needed. They scoped our project appropriate and applied the right resources to get it done on time, on budget, and delivered exactly what we needed. Their staff is professional and highly skilled.

Renee Keffer

20:44 29 Aug 17

Tricension is a great business partner. They put focus on delivering a quality product and put the needs of the customer first. When our requirements shifted mid-project, they worked with us to make the necessary adjustments to ensure success.

Kevin Huntsman

12:26 06 Sep 17

The team at Tricension does an exceptional job! They are very easy to work with and the entire team is well prepared and exceeds all of my expectations. I would highly recommend Tricension.

Frank Kaul

19:47 08 Sep 17

The Tricension team has completed several integration projects for us to dramatically improve transaction processing and eliminate error prone data entry. These projects have had a dramatic impact on our business. I really enjoy working with their people.

Tricension Newsletter- August 2011

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