The expectations for innovation are a constant challenge and opportunity for today’s CIO. But according to Forrester Research, the average business spends 72 percent of its IT spending on the care and feeding of existing technology systems. Nearly three quarters of the average IT budget is dedicated to merely keeping the lights on!
Don’t believe it? Look at your organization. How many resources do you have dedicated to simply documenting how current systems work? How many resources do you have assigned as administrators to one or more applications? When one of these existing applications requires an update, what does that mean for your team? These are all maintenance activities and maintenance resources.
But now ask yourself, do you have a “sandbox” environment where someone on your team is actively using and experimenting with different tools? Do you have a lab where someone is testing how these tools work (or don’t work) together? How many resources do you have dedicated to researching new technologies? Are the people you’re counting on to innovate the same ones your relying on for maintenance? If so, you’ve undoubtedly encountered the frustration of seemingly never having time for innovation because you’re too busy managing what you already have.
And the somber truth is this: Without a clear plan and structure in place to manage and maintain your existing applications, you’ll never have the freedom or flexibility to focus on innovation.
That’s where the true value of well designed Application Management Services come to light. It’s not about simply reducing overhead costs. It’s about freeing-up resources to focus on what’s needed next rather than getting bogged down with what’s screaming for attention now.
A recent Wall Street Journal blog post outlines many of the benefits of application management. It’s a quick and informative read that I recommend checking out. But the high-level summary is this: The overall objective of Application Management Services is to squeeze the most benefit out of your technology platform investment, minimizing your burden so that your efforts can be better spent elsewhere.
Tricension’s Application Management Services offers best practice guidance and up to date product capability knowledge. We engage personnel with extensive experience across many implementations. Using proven best practice we offer solutions to overcome nagging implementation challenges and take the value of the business system to the next level.
Some key benefits include:
Identify and remediate design improvements avoiding costly rework
Reduced risk as outside expertise leverages experience from many implementations
You focus on the “What”, let our experts deliver the “How”
Leverage the newest functionality as it is released
Gain faster access to innovation
Our Applications Management Services help you manage, operate, maintain and enhance your cloud applications – seamlessly and securely. We have the management expertise across diverse application technologies – custom, commercial off-the-shelf, enterprise and emerging applications – to help you achieve and exceed your business objectives. Contact us today to learn how our team uses the Tricension One Process to help develop an Applications Management Service plan for your organization.