Deep Understanding of Industry-Specific Challenges

We help businesses solve complex challenges across diverse industries, earning a reputation as a reliable partner focused on building long-lasting client relationships.

Industries We Serve

Medical team of surgeons and nurses performing an operation in a high-tech operating room with monitors and surgical lights.

Healthcare

Person using Google Pay on a smartphone to make a contactless payment at a retail counter with a Square payment terminal.

Our Services

View all

CX Application Integration

Connect legacy systems with modern platforms to enhance your CCaaS investments. Our secure AI integrations deliver smarter customer experiences without risking data integrity.

Application Modernization

Modernize your stack while preserving business logic. Using AI-assisted code analysis, we lower costs and reduce disruption to ensure a smooth transition.

Cloud Excellence

As a Microsoft partner, we streamline your cloud environment for better performance, lower costs, and easier management, no matter the complexity.

Purple outline of a human head with digital circuitry lines inside representing artificial intelligence.

AI Integration

Secure, results-driven AI solutions aligned with your strategy. No hype, just practical tools that respect privacy and drive value.

Custom App Development

From front-end to back-end, we build high-performance, secure apps tailored to your needs through a collaborative, hands-on approach.

Why Choose Tricension

Black and white clipboard icon with checklist lines and a rectangular clip at the top.

Enterprise-Grade Engineering, Delivered with Agility

We bring deep experience building secure, compliant, scalable healthcare solutions, combining enterprise-grade engineering with agile delivery models that accelerate transformation.

Black and white pixelated abstract pattern with symmetrical shapes.

Better Care Through Better Technology

Our approach connects systems, workflows, and data to reduce friction, empower clinicians, and improve patient experiences, aligning technology investments with measurable health outcomes.

Black and white pixelated abstract pattern forming a spiraling circular shape.

AI & Automation That Reduce Burden

We embed intelligence into clinical and operational workflows to cut administrative overhead, improve decision support, and help healthcare organizations operate more efficiently.

Case Studies

View all

Modernizing Legacy Contact Centers: Jack Henry & Associates Journey to Cloud-Based Systems

Jack Henry & Associates, a leading U.S. financial technology provider set out to modernize their contact centers. With Tricension’s expertise, they transitioned from an outdated, on-premise legacy system to the cloud with NICE CXone.